Privacy Policy

How we collect information about you

We may collect information about you whenever you interact with us. For example, when you register for our services, ask about our goods or services, comment on an article, or otherwise give us any other personal information.

We may also receive information about you from third parties – but only if you’ve given them permission to share your information.

 

What information we collect

When you interact with us, we may collect names, addresses, email addresses, telephone numbers, etc. We do not use cookies to collect this type of information.

We may collect some, or all, of this information when you visit our website, depending on how you use it. We monitor how people use our website so we can improve it. However, you can use our website anonymously without giving us any information and we won’t know who you are.

If you visit our site anonymously, we may still record information about

  • the areas of the website you visit
  • the amount of time you spend on the site
  • whether you are new to the site, or have visited it before
  • how you came to our website – for example, through an email link or a search engine
  • the type of computer, browser, network location and internet connection you use.

We do this by using cookies, which you can learn more about in this document.

 

How we use your information

We will use your information to:

  • give you the products, information or services you have requested
  • keep you informed by sending you updates, sale notices or other communications
  • send email and/or text messages for optional promo campaigns
  • send notice of optional partner promotions and exclusive offers
  • send you administration information about your account
  • comply with financial regulations and the law.

To do some of this, we may need to share your information with other companies such as our trading subsidiaries, service providers, associated organizations and agents. But we will only share your information for marketing purposes if you have already given us permission.

Please note that if you opt out of receiving specific communications then opt in again in the future, the newest request replaces any previous requests you made to opt out.

 

How we protect your personal information

We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.

Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk. We do not collect any of your payment information on our website, as all payment transactions are handled through secure channels on PayPal.

 

Website cookies and how we use them

Cookies are small pieces of information that websites send to your computer and store on your hard drive. They are not software – they can’t be programmed or carry computer viruses. Cookies allow us to recognize your computer when you next visit our website, but they don’t tell us who you are.

If you use our website, we will assume you consent to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer.

We use cookies to:

  • remember your information so we can give you tailored information in future. 
  • monitor how people use our site so we can improve any problem areas.
  • enhance our website with information from other websites, for example YouTube videos and Google Maps. We work hard with these websites to ensure they use cookies appropriately, but – because third party websites set their own cookies – we don’t have direct control over how they use them. However, you can manually block these cookies using your internet browser.

 

Disabling cookies

You can manually delete old cookies, and stop cookies from being saved on your hard drive in future – find out more on the All About Cookies website. However, disabling cookies may stop you from fully using all our website services.

 

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